The useful answer

Check synced reminders and local information separately before changing computers. Reminders, quiet hours, and the notification choice use Chrome sync; other DewCue records stay on the original computer, so download a backup and import it on the new one. Keep the old installation available until you have verified everything.

Identify where each part of your setup lives

Chrome sync is not a complete backup of DewCue. Use the same intended Chrome profile with sync enabled, then verify the synced records on the new computer. A reminder appearing there does not establish that your local notes or captured page information have moved.

DewCue storage and computer changes
InformationWhere it is keptWhat to check
Reminders, quiet hours, and notification choiceChrome syncCheck the intended Chrome profile, sync settings, and the records on the new computer.
Buckets, update logs, local notes, timer data, wellbeing nudges, birthdays, milestones, themes, follow-up preferences, and completed historyLocal storage on this computerReview the original installation and preserve the information you need.
Deliberately captured page title, address, and selected textThe computer where you captured itDo not assume the saved page copy transfers with reminder sync.
Premium email address and licence keyDewCue’s licence serverThis record supports paid access; it does not contain your reminders or page content.

Use DewCue’s backups

DewCue makes an automatic backup every day. You can also download a backup file at any time, import it on another computer, or export your reminders to CSV. The backup file belongs to you and is not uploaded by DewCue.

After importing, check your reminders and local information on the new computer before removing anything from the old one. Ask support if something looks different.

Verify the new computer while the old one is available

Move in a sequence that leaves you able to compare the two installations. Keep a separate record of important dates or notes if their transfer has not been confirmed.

  1. Review the reminders and local information on the original computer.
  2. Check the intended Chrome profile and sync settings on the new computer.
  3. Verify the reminders and synced settings that appear there.
  4. Download a backup on the original computer and import it on the new one.
  5. Check Premium activation separately and confirm your licence’s device allowance.

Distinguish removing Premium from uninstalling

Removing Premium from a computer inside DewCue unbinds that computer without deleting its reminders. Uninstalling the extension removes the local copy of your data. Those actions have different consequences.

Chrome sync may still hold reminders on your Google account until Chrome removes them, but you should not treat that as guaranteed recovery after uninstalling. A restored Premium licence also does not restore personal content: the licence server does not store it.

Sources and product details

This guide is based on DewCue’s published product information and the sources below.

Need a hand with your next step?

Explore more answers or contact DewCue about a reminder, your data or a Premium licence.

Explore answers Contact DewCue

By DewCue. Published product information reviewed on 18 October 2026.